OrderUp Seafood FAQS

Orders can be placed online through our website or via phone by calling 804-912-5491.  Orders must be placed at least 48 hours prior to an established pick-up time.  Bulk orders for private events or festivals should be initiated by phone.  

We bring pre-ordered seafood to neighborhood pick-up locations all around the Richmond area.  We are not quite door-to-door, but pretty darn close.  Customers can also order in advance for pickup at our central location at 7311 Capehart Road.

At OrderUp Seafood, we strive to make every bite and every experience a positive one. If we ever fall short of that, please let us know by emailing us at info@orderupseafood.com. We want to know how we can make it right!

Sustainable means that the seafood has been caught or farmed with minimal impact to the environment. The Seafood Nutrition Partnership is committed to the waters that provide the seafood we eat and our work is mindful of how to ensure seafood is available for future generations to come.

Seafood includes any form of food from the waters, including fish, shellfish such as mollusks and crustaceans, and even sea vegetables like seaweed and algae. In the United States, that includes freshwater. And, at Seafood Nutrition Partnership, that definition must also take into account the sustainability of the food supply and the waters that provide life. Short answer: It’s any way you can get the good nutrients, vitamins and essential omega-3s that come from the sea.

The American Heart, Diabetes, Pediatric, Alzheimer’s and Psychiatric associations — and many others — promote seafood as part of the solution to be healthier, recommending fish and shellfish at least twice a week. This recommendation, which translates to about 250 mg of omega-3s EPA and DHA per day, is based on decades of research that shows seafood at least twice a week can lead to fewer instances of chronic and preventable diseases, and even reduce the risk of death from any health-related cause by 17 percent.

White fish is generally a mild-flavored fish, so if your recipe calls for it, look for cod, bass, flounder, grouper, haddock, snapper or tilapia. These are great for pan-frying, pan-searing, using in soups and chowders, and baking.

 

When buying shellfish:

  • Make sure that if they have shells, they are tightly closed, not cracked or broken.
  • If you are purchasing them alive, make sure they are actually alive by tapping on the shell to make sure they close.
  • The odor should be mild and sweet, not overwhelming or foul.
Fresh Seafood Richmond